🦘Aussie Lotto Chance

Privacy Policy

Your privacy is important to us. This policy explains how Aussie Lotto Chance collects, uses, and protects your personal information.

Information We Collect

Personal Information

Information you provide when creating an account or using our services, including your name, email, address, and payment details.

Includes:

  • Full name and contact details
  • Date of birth and address
  • Payment information
  • Identity verification documents

Usage Information

Information about how you use our website and services, including your interactions, preferences, and technical data.

Includes:

  • Website usage patterns
  • Device and browser information
  • IP address and location
  • Game preferences and history

How We Use Your Information

Service Provision

To provide, maintain, and improve our lottery services and platform functionality.

Account Management

To create and manage your account, process transactions, and provide customer support.

Legal Compliance

To comply with legal obligations, including age verification and responsible gaming requirements.

Communication

To send you important updates, promotional offers, and service-related communications.

How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

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Encryption

SSL/TLS encryption for all data transmission

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Secure Storage

Protected servers with access controls

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Limited Access

Only authorized personnel can access data

Your Privacy Rights

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Access

Request a copy of the personal information we hold about you

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Correction

Request correction of inaccurate or incomplete personal information

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Deletion

Request deletion of your personal information in certain circumstances

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Portability

Request transfer of your data to another service provider

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Objection

Object to processing of your personal information for certain purposes

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Restriction

Request restriction of processing in certain circumstances

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Retention Periods

  • β€’ Account information: Retained while account is active plus 7 years
  • β€’ Transaction records: 7 years for legal and regulatory compliance
  • β€’ Marketing data: Until you opt out or 3 years of inactivity
  • β€’ Technical logs: 12 months for security and performance monitoring